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    Healthcare & dental

    Medical and dental IT support in Perth

    We support businesses with teams of up to 300 users across Western Australia, and healthcare and dental is our recognised specialty.

    Featured Specialty

    How we support Healthcare & Dental practices

    We support GP clinics, dental surgeries, specialists and allied health practices across Perth and regional WA. Our team understands the systems your practice relies on every day, including Best Practice, Medical Director, Genie, Zedmed, Dental for Windows, Exact and Oasis. We know how these integrate with Medicare claiming, pathology ordering and digital imaging, and we keep them running so your clinicians can focus on patients.

    Multi-clinic environments are a particular strength. Synced patient records across sites, consistent backups, shared phone systems and the same Essential Eight aligned security across every location. Whether you run a single practice or a group of clinics, the experience is consistent.

    Patient data security is non-negotiable. We configure your environment with proper access controls, encrypted backups, endpoint protection and MFA. Backups are tested regularly, not set and forgotten. If you need to recover a file, a database or an entire server, we have already verified it works.

    When your front desk can't check patients in or your clinicians lose access to clinical records, every minute costs your practice money and creates risk. Critical issues get a response within 30 minutes, and you'll speak to an engineer who already knows your setup.

    What we support in practice environments

    • Dental for Windows configuration & support
    • Best Practice, Medical Director, Genie, Zedmed
    • Dental4Windows, Exact and Oasis
    • Multi clinic networks & site connectivity
    • Backups tested for clinical databases
    • Cybersecurity aligned to Essential Eight
    • OAIC notifiable data breach readiness
    • Reliable phones, queues & after hours routing
    • Onsite Perth metro, remote regional WA

    Medical and dental IT FAQs

    Do you support Dental4Windows?+

    Yes. We configure, update and troubleshoot Dental4Windows across single site and multi-site dental practices. We liaise with the D4W team directly on your behalf.

    Do you support Best Practice and Medical Director?+

    Yes. We support GP clinics running Best Practice and Medical Director, including integration with Medicare claiming and pathology ordering systems.

    What is OAIC notifiable data breach readiness?+

    Under the Privacy Act, Australian businesses handling health information are required to notify the OAIC and affected individuals in the event of an eligible data breach. We configure your environment with the controls and documentation to respond quickly if an incident occurs.

    Do you support multi-site healthcare groups?+

    Yes. We support multi-clinic dental groups and medical groups across Perth with consistent support standards, shared infrastructure and unified security across all sites.

    See the other industries we support across Perth and WA, or read about our managed IT support, cybersecurity and backup services, Microsoft 365 and cloud and 3CX business phones.

    Talk to a team that knows practice IT

    Give us a call or book a free audit and we'll be upfront about whether we can help.